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How sattapg Handles Your Personal Data

This Privacy Policy sets out exactly what personal data sattapg collects from your account, how we store it, and what rights you hold over it under applicable Indian…

Data collected at account openingCookie and tracking practicesYour right to access or delete dataUPI, Paytm, PhonePe transaction recordsHow to contact our privacy team

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Jurisdiction, Applicability and Data We Collect

sattapg Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

sattapg collects the information you provide when you open an account — your name, email address, date of birth, and contact number — together with transactional records generated when you deposit or withdraw via UPI, Paytm, or PhonePe. We also collect device identifiers, IP addresses, and

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session data to keep your account secure and to meet fraud-prevention obligations. Access to our platform and the applicability of this policy depend on local law; this policy applies where local law permits your use of our services. We do not sell your personal data to
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third parties. Data shared with payment processors such as UPI, Paytm, and PhonePe is limited strictly to what those processors need to complete your transaction. Retention periods vary by data type: account identity data is held for as long as your account is active plus any
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period required by applicable Indian regulation, while session logs are purged on a rolling basis.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you want to exercise any of your data rights — access, correction, deletion, or portability — you can reach our privacy team through any of…

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Our data practices are built around clear principles: collect only what is necessary, store it securely, and give you straightforward tools to manage or remove it.

Encryption at Rest and in Transit

All personal data, including your UPI-linked payment references and identity documents, is encrypted using AES-256 at rest. Data moving between your device and our servers travels over TLS 1.3, so interception in transit is not a meaningful risk.

Cookie and Tracker Categories

We use strictly necessary cookies for session management, analytical cookies to understand how you navigate the lobby, and preference cookies to remember your language and display settings. You can adjust non-essential cookie categories from the cookie banner or your account privacy settings at any time.

Account Security and Access Controls

Your account password is stored as a salted hash — we cannot read it in plain text. Two-factor authentication via your registered mobile number adds a second layer before any withdrawal or personal-detail change is processed, which reduces the risk of unauthorised access.

Data Retention Schedules

Identity verification documents are kept for the period required by applicable Indian anti-money-laundering rules and then securely deleted. Session logs and clickstream data roll over on a 90-day cycle. You can request an earlier deletion of non-regulatory data through the Privacy Centre.

Third-Party Data Sharing Limits

We share data only with payment processors (UPI rails, Paytm, PhonePe), identity-verification partners, and fraud-detection providers. Each processor operates under a data-processing agreement that restricts them from using your data for any purpose beyond the transaction they are completing for you.

Requesting Changes or Deletion

Submit a Subject Access Request or a deletion request through the in-account Privacy Centre or by emailing our privacy team. We will confirm receipt within 72 hours and complete the action within 30 days, or inform you if a regulatory hold requires us to retain specific records beyond that window.

Frequently Asked Questions About Your Data

These questions come up often when you want to understand exactly what we hold, why we hold it, and how to act on your rights. If your question is not covered here, our privacy team is reachable via the contact paths listed above.

We collect your name, email address, date of birth, mobile number, and the payment identifiers associated with your UPI, Paytm, or PhonePe account. Device data and IP address are also logged for fraud prevention and session security purposes.

Identity and transaction records are kept for the period required by applicable Indian financial regulation, which typically runs to several years post-closure. Non-regulatory data such as session logs and preference settings is deleted within 90 days of account closure.

Yes. Submit a Subject Access Request through the Privacy Centre inside your account settings or by emailing our privacy team. We will send you a structured data export within 30 days of receiving your verified request.

No. We do not sell or rent your personal data to advertisers or marketing platforms. Data is shared only with payment processors — UPI rails, Paytm, PhonePe — and compliance partners, each bound by strict data-processing agreements.

Strictly necessary cookies keep your session alive and cannot be disabled. Analytical and preference cookies can be turned off via the cookie banner or your account Privacy Centre without affecting your ability to use the platform or make deposits.

Contact our live chat support immediately so we can place a temporary hold on your account while we investigate. Then email the privacy team with the details. We aim to begin a formal investigation within 24 hours of any security report.

Use the deletion request option in the Privacy Centre under Account Settings, or email the privacy team directly. We will confirm within 72 hours and complete the deletion within 30 days, except where a regulatory retention obligation requires us to keep specific records.

How sattapg Handles Your Personal Data

Reach Our Privacy Team Directly

How We Protect and Manage Your Information

Encryption at Rest and in Transit

Cookie and Tracker Categories

Account Security and Access Controls

Data Retention Schedules

Third-Party Data Sharing Limits

Requesting Changes or Deletion

Frequently Asked Questions About Your Data

01 What personal data does sattapg collect when I open an account?

02 How long does sattapg keep my data after I close my account?

03 Can I request a copy of all the data you hold about me?

04 Does sattapg share my data with marketing companies or advertisers?

05 How do cookies on the site affect my privacy?

06 What should I do if I think my account data has been accessed without my permission?

07 How do I ask sattapg to delete my personal data?

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